Metodología de las 5’s y la productividad laboral en empresas de servicios de consultoría Outsourcing de Remuneraciones en Lima Metropolitana 2023
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Issue Date
2024-05-15Keywords
Metodología 5’sProductividad laboral
Eficacia
Eficiencia
Efectividad
5’s Methodology
Labor productivity
Effectiveness
Efficiency
Effectiveness
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5’s methodology and labor productivity in consulting services companies Remuneration Outsourcing in Metropolitan Lima 2023DOI
http://doi.org/10.19083/tesis/673915Abstract
El propósito de este trabajo de investigación fue comprender el impacto de implementar la metodología 5’s dentro de una organización para obtener mayor productividad laboral en empresas de servicios de consultoría Outsourcing de remuneraciones en Lima Metropolitana 2023. Este trabajo adopta una investigación cuantitativa no experimental. Enfocado en una perspectiva explicativa, indaga las relaciones entre variables sin intervenir en su manipulación. Utiliza un diseño no experimental, transversal y descriptivo para observar los fenómenos en su entorno natural. La población está conformada por 120 empresas en Lima Metropolitana, y la muestra se seleccionó de manera no probabilística y por conveniencia, equivalente a la totalidad de la población, debido a que es finita. Se aplicaron dos instrumentos cerrados para recolección de datos al personal administrativo de las empresas del sector de outsourcing de remuneraciones. Las respuestas se evaluaron utilizando una escala Likert de cinco puntos. Los instrumentos fueron validados por dos (2) expertos, con un análisis de confiabilidad de Alfa Cronbach para la variable Metodología 5’s de 0,82, mientras para el caso de la variable productividad laboral fue 0,85. El análisis de los datos se apoyó de la estadística descriptiva. Los resultados determinaron que implementar las 5’s mejora la cultura de calidad y la organización en las empresas. Se recomendó capacitación continua, participación del personal, procesos estandarizados, monitoreo constante y reconocimiento de logros. La correlación de las variables objeto de estudio se obtuvo a través del cálculo del Coeficiente de Pearson, arrojando una correlación positiva considerable P = 0.90 con un nivel de significancia de 0.01.The purpose of this research work was to understand the impact of implementing the 5's methodology within an organization to obtain greater labor productivity in consulting services companies Remuneration Outsourcing in Metropolitan Lima 2023. This work adopts non-experimental quantitative research. Focused on an explanatory perspective, it investigates the relationships between variables without intervening in their manipulation. It uses a non-experimental, transversal and descriptive design to observe the phenomena in their natural environment. The population is made up of 120 companies in Metropolitan Lima, and the sample was selected in a non-probabilistic manner and for convenience, equivalent to the entire population, because it is finite. Two closed instruments were applied for data collection to the administrative staff of companies in the remuneration outsourcing sector. Responses were evaluated using a five-point Likert scale. The instruments were validated by two (2) experts, with a Cronbach Alpha reliability analysis for the Methodology 5's variable of 0.82, while in the case of the labor productivity variable it was 0.85. Data analysis was supported by descriptive statistics. The results determined that implementing the 5's improves the culture of quality and organization in companies. Continuous training, staff participation, standardized processes, constant monitoring and recognition of achievements were recommended. The correlation of the variables under study was obtained through the calculation of the Pearson Coefficient, yielding a considerable positive correlation P = 0.90 with a significance level of 0.01.
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info:eu-repo/semantics/bachelorThesisRights
Attribution-NonCommercial-ShareAlike 4.0 Internationalinfo:eu-repo/semantics/openAccess
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spaae974a485f413a2113503eed53cd6c53
http://doi.org/10.19083/tesis/673915
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