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dc.contributor.authorCasara, Wenceslao Arrascue
dc.contributor.authorEchea, Jeff Soto
dc.contributor.authorDurango, Daniel Burga
dc.date.accessioned2024-03-18T15:32:36Z
dc.date.available2024-03-18T15:32:36Z
dc.date.issued2023-01-01
dc.identifier.doi10.1109/ICALTER61411.2023.10372884
dc.identifier.urihttp://hdl.handle.net/10757/673087
dc.description.abstractGender violence and discrimination against women in Peru persist as a pressing social issue, demanding prioritized attention. Despite ongoing efforts, the prevalence of gender violence remains stubbornly high. A significant challenge in addressing this problem lies in the delayed reporting by victims to authorities or support organizations. On average, victims in Peru take 8 years and 8 months to report their ordeal, influenced by factors like fear of the aggressor, lack of information about available resources, and distrust in the justice system. In response, an integrated system has been developed to facilitate communication and support for victims. Comprising a cloud web platform and a virtual assistant, this system provides a secure and anonymous space for victims to share their concerns. The virtual assistant, or chatbot, serves as an intermediary, aiding victims in expressing their concerns and delivering pertinent information. Validation tests revealed that over 90% of participating women approved the chatbot as an effective means of interaction for obtaining information and scheduling appointments with specialists. This positive reception indicates that the system effectively fulfills its purpose of offering an accessible and confidential communication channel. Moreover, collaborating specialists have acknowledged the benefits of the system, noting its facilitation of regular tasks and improvement in patient interaction. Communication through the chatbot enhances specialists' understanding of victims' needs, contributing to more effective support.es_PE
dc.formatapplication/htmles_PE
dc.language.isoenges_PE
dc.publisherInstitute of Electrical and Electronics Engineers Inc.es_PE
dc.rightsinfo:eu-repo/semantics/embargoedAccesses_PE
dc.sourceRepositorio Academico - UPCes_PE
dc.sourceUniversidad Peruana de Ciencias Aplicadas (UPC)es_PE
dc.subjectconversational AIes_PE
dc.subjectemotional chatbotes_PE
dc.subjectemotional supportes_PE
dc.subjectempathic chatbotes_PE
dc.subjectgender discriminationes_PE
dc.subjectmental healthes_PE
dc.subjectprimary health carees_PE
dc.subjectremote psychologyes_PE
dc.subjectsexual violencees_PE
dc.subjecttelemedicinees_PE
dc.titleSpecialist-Woman Interaction System for Female Empowerment in Cases of Discrimination and Gender Violencees_PE
dc.typeinfo:eu-repo/semantics/articlees_PE
dc.identifier.journalProceedings of the 2023 IEEE 3rd International Conference on Advanced Learning Technologies on Education and Research, ICALTER 2023es_PE
dc.type.articleinfo:eu-repo/semantics/articlees_PE
dc.description.peerreviewRevisión por pareses_PE
dc.identifier.eid2-s2.0-85183015084
dc.identifier.scopusidSCOPUS_ID:85183015084
dc.source.journaltitleProceedings of the 2023 IEEE 3rd International Conference on Advanced Learning Technologies on Education and Research, ICALTER 2023
dc.identifier.isni0000 0001 2196 144X
dc.description.odsODS 5: Igualdad de Género
dc.description.odsODS 3: Salud y Bienestar
dc.description.odsODS 16: Paz, Justicia e Instituciones Sólidas


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