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Advisors
Rivas Medina, Ana CeciliaIssue Date
2022-07-11Keywords
Gestión del talento humanoEstrategias
Hotelería
Retención de personal
Desempeño
Human talent management
Strategies
Hospitality
Staff retention
Performance
Metadata
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Human talent management in the hospitality industryAbstract
Actualmente, en la industria hotelera las empresas requieren de personal calificado y capacitado para tener éxito organizacional, esto se logra mediante la gestión del talento humano. Es por ello, que esta herramienta de recursos humanos juega un rol importante en las compañías hoteleras, evitando problemas como la rotación de personal, el desempeño laboral inadecuado y la falta de compromiso. Además, las empresas de la industria hotelera emplean diferentes estrategias para mejorar el desempeño de la gestión talento en el personal a través de incentivos monetarios o económicos y los no remunerados que ayudan a fortalecer la comunicación entre los jefes y colaboradores. Existe publicaciones académicas que brindan conocimiento sobre las estrategias que la industria hotelera ha desarrollado para la gestión del talento humano, este conocimiento se encuentra disperso y requiere ser sintetizado y analizado en un único documento. El objetivo de la presente investigación es identificar como se gestiona el talento humano en la industria hotelera. Por último, se darán a conocer los hallazgos que avalen el alcance del trabajo de investigación en la importancia de la gestión del talento humano, ya que el desarrollo correcto de este instrumento garantiza un correcto desempeño del personal y evita fuga de talento de la compañía.Nowadays, in the hotel industry, companies require qualified and trained personnel to have organizational success, this is achieved through human talent management. Therefore, these human resources tool plays an important role in hotel companies, avoiding problems such as staff turnover, inadequate job performance and lack of commitment. In addition, companies in the hotel industry employ different strategies to improve the performance of talent management in the staff through monetary or economic incentives and non-remunerated incentives that help strengthen communication between managers and employees. There are academic publications that provide knowledge about the strategies that the hotel industry has developed for the management of human talent, this knowledge is dispersed and needs to be synthesized and analyzed in a single document. The objective of this research is to identify how human talent is managed in the hotel industry. Finally, the findings that support the scope of the research work on the importance of human talent management will be presented, since the correct development of this instrument guarantees a correct performance of the personnel and avoids talent leakage from the company.
Type
info:eu-repo/semantics/bachelorThesisRights
info:eu-repo/semantics/openAccessAttribution-NonCommercial-ShareAlike 4.0 International
Language
spaCollections
The following license files are associated with this item:
- Creative Commons