Informe para la sustentación de expedientes: 1292-2014/CC2 / Nº 662-2000-0-0701-JR-FA-01
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Issue Date
2021-05-20Keywords
Deber de informaciónResponsabilidad administrativa
Protección al consumidor
Medidas correctivas
Idoneidad en el servicio
Information duty
Administrative responsibility
Consumer protection
Corrective measures
Suitability in service
Metadata
Show full item recordAbstract
Mediante el expediente materia de análisis se darán a conocer los fundamentos de hecho y de derecho de la denuncia iniciada por la Señora Manuela Iliria Fernández Rubio contra Viajes Falabella S.A.C. por presunta vulneración al deber de idoneidad e información establecidos en el artículo 1° literal b); 2° y 18° respectivamente, de la Ley N° 29571 Código de Protección y Defensa del Consumidor, asimismo, se precisarán a detalle los actos procedimentales correspondientes a la vía administrativa en la cual se encuentra inmersa, y se darán a conocer las decisiones tomadas por las autoridades administrativas en primera y segunda instancia, y el sustento de las mismas. Finalmente, se extraerá del presente expediente la materia controvertida, la misma que será analizada a través de la doctrina avocada a la responsabilidad administrativa del proveedor y al deber de información previos y durante la contratación.The factual and legal grounds of the complaint filed by Mrs. Manuela Iliria Fernández Rubio against Viajes Falabella S.A.C. for alleged violation of the duty of suitability and information established in article 1, literal b); 2 ° and 18 ° respectively, of Law No. 29571 Consumer Protection and Defense Code, likewise, the procedural acts corresponding to the administrative route in which it is immersed will be specified in detail, and the decisions taken will be made known by the administrative authorities in the first and second instance, and their support. Finally, the controversial matter will be extracted from the present file, which will be analyzed through the doctrine devoted to the administrative responsibility of the supplier and the duty of information prior to and during the contracting.
Type
info:eu-repo/semantics/bachelorThesisRights
info:eu-repo/semantics/openAccessAttribution-NonCommercial-ShareAlike 4.0 International
Language
spaCollections
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- Creative Commons