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dc.contributor.authorCarrillo, Brendali
dc.contributor.authorBarbieri, Carla
dc.contributor.authorKnollenberg, Whitney
dc.contributor.authorEdwards, Michael B.
dc.date.accessioned2021-07-14T14:10:07Z
dc.date.available2021-07-14T14:10:07Z
dc.date.issued2020-09-01
dc.identifier.issn00472875
dc.identifier.doi10.1177/0047287519880018
dc.identifier.urihttp://hdl.handle.net/10757/656728
dc.descriptionEl texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial donde ha sido publicado.es_PE
dc.description.abstractTour Leader’s (TLs) performance is a key determinant of tourists’ satisfaction. Yet, research on the set of rewards and stressors (job inputs) that TLs experience and how these affect their quality of life and job satisfaction (job outcomes) is scant. This study, framed within the facet analysis model, fills this knowledge gap using data collected from 82 TLs operating in South America. Respondents were satisfied with nonfinancial rewards and perceived low stress levels resulting from their jobs. Although most reported positive psychological outcomes, they also acknowledged a decrease in their quality of convivial life. Analysis indicated that job inputs significantly affected TLs’ psychological and convivial well-being and job satisfaction. Study results expand the scholarship of the inputs and outcomes of tour leading and provides managerial and policy insights to increase TLs’ quality of life and job satisfaction, which is critical to enhance job performance.es_PE
dc.formatapplication/htmles_PE
dc.language.isoenges_PE
dc.publisherSAGE Publications Ltdes_PE
dc.relation.urlhttps://journals.sagepub.com/doi/abs/10.1177/0047287519880018es_PE
dc.rightsinfo:eu-repo/semantics/embargoedAccesses_PE
dc.sourceUniversidad Peruana de Ciencias Aplicadas (UPC)es_PE
dc.sourceRepositorio Académico - UPCes_PE
dc.subjectfacet analysis modeles_PE
dc.subjectquality of lifees_PE
dc.subjectrewardes_PE
dc.subjectstressores_PE
dc.subjecttour leaderes_PE
dc.subjectwell-beinges_PE
dc.subjectwork environmentes_PE
dc.titleTour Leading in South America: Job Inputs and Outcomeses_PE
dc.typeinfo:eu-repo/semantics/articlees_PE
dc.typeOtheres_PE
dc.identifier.eissn15526763
dc.identifier.journalJournal of Travel Researches_PE
dc.description.peerreviewRevisión por pareses_PE
dc.identifier.eid2-s2.0-85074563079
dc.identifier.scopusidSCOPUS_ID:85074563079
dc.source.journaltitleJournal of Travel Research
dc.source.volume59
dc.source.issue7
dc.source.beginpage1316
dc.source.endpage1330
dc.identifier.isni0000 0001 2196 144X


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