Perspectiva de la calidad del proceso del Visto Bueno del Bill of Lading en el ingreso de mercancías FCL en el puerto del Callao en el año 2019.
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Advisors
Quispe Farfán, Percy HugoIssue Date
2020-10-27
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The quality in the process of the approval of the Bill of Lading in the entry of FCL merchandise in the port of Callao in 2019Abstract
El presente trabajo de investigación ha sido desarrollado en función a la información recabada de varias fuentes en la que destaca SUNAT, MINCETUR, SICEEX, agentes de carga internacional, agentes de aduana, importadores, gracias a los cuales se pudo establecer realidades desde diferentes puntos de vista. El objetivo general de esta investigación es determinar de qué manera se percibe la calidad del proceso del visto bueno del Bill of Lading en el ingreso de mercancías Full Container Load en el puerto del Callao en el año 2019. La investigación es de tipo cualitativo, de diseño teoría fundamentada, el tipo de alcance de investigación es de tipo exploratorio y la herramienta principal utilizada son las entrevistas semiestructuradas, las cuales han sido aplicadas a importadores, especialistas, agentes de carga y aduanas. En este último caso, entrevistando a gerentes, personas que laboran en áreas comerciales, dueños de agencias, etc. Finalmente hemos analizado las entrevistas en el programa ATLAS TI y los resultados de las entrevistas semiestructuradas permitirán encontrar hallazgos y establecer las conclusiones y recomendaciones para la investigación.The present research work has been developed based on the information collected from various sources in which SUNAT, MINCETUR, SICEEX, international cargo agents, customs agents, importers stand out, thanks to which it was possible to establish realities from different points of view. The general objective of this research is to determine how the quality of the Bill of Lading approval process is perceived in the entry of Full Container Load goods in the port of Callao in 2019. The research is qualitative, with a grounded theory design, the type of research scope is exploratory and the main tool used is semi-structured interviews, which have been applied to importers, specialists, freight forwarders and customs. In the latter case, interviewing managers, people who work in commercial areas, agency owners, etc. Finally, we have analyzed the interviews in the ATLAS TI program and the results of the semi-structured interviews will allow us to find findings and establish conclusions and recommendations for the investigation.
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info:eu-repo/semantics/bachelorThesisRights
info:eu-repo/semantics/openAccessAttribution-NonCommercial-ShareAlike 4.0 International
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spaCollections
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- Creative Commons