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Authors
Montoya Ramirez Javier FranciscoIssue Date
01/03/2011Keywords
AM22
Metadata
Show full item recordAbstract
El curso de Servicio al Cliente brinda al alumno los conceptos claves detrás de la entrega de un servicio de calidad partiendo de una realidad económica donde el componente de los servicios cobra cada día mayor importancia. A lo largo del curso se revisan los principios detrás de una estrategia para alcanzar servicios de éxito.Type
info:eu-repo/semantics/reporteRights
info:eu-repo/semantics/openAccessAttribution-NonCommercial-ShareAlike 3.0 United States
Language
spaCollections