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Authors
Mitma Arandia, MarthaPacheco Leandro, Pamela
Pillaca Quispe, Leonor Rosario
Yauri Contreras, Monica Judith
Advisors
Ponce Polanco, OrlandoIssue Date
2017-12-19
Metadata
Show full item recordCitation
Mitma Arandia, Martha ; Pacheco Leandro, Pamela ; Pillaca Quispe, Leonor Rosario ; Yauri Contreras, M. J. (2017). Proyecto empresarial Mi Ropero Mágico. Universidad Peruana de Ciencias Aplicadas (UPC), Lima, Perú. Retrieved from http://hdl.handle.net/10757/622991Abstract
Propuesta de valor basada en la facilidad para alquilar un disfraz mediante una plataforma virtual que incluye el servicio de entrega y recojo de los mismos. Diseña procesos que cumplan con indicadores relacionados al servicio del cliente, así como la calidad del disfraz. La fuerza de ventas se suma a la promesa creando la necesidad del servicio en el mercado objetivo, así como el apoyo de socios estratégicos tales como Olva Courier, para lograr una máxima satisfacción del cliente.Value proposal based on the facility to rent a costume through a virtual platform that includes the delivery service and pick them up. Design processes that comply with indicators related to customer service, as well as the quality of the custome. The sales force adds to the promise creating the need for service in the target market, as well as the support of strategic partners such as Olva Courier, to achieve maximum customer satisfaction.
Type
info:eu-repo/semantics/bachelorThesisRights
info:eu-repo/semantics/openAccessLanguage
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- Creative Commons