• Aplicación de modelo de programación dinámica para la asignación de recursos del área de fuerza de ventas de la empresa Total Potentials

      Bouillón Sardon, Adolfo; Gil Vasquez, Sharon Fiorella; Llave Moreno, María Alexandra; Munive Casallo, Jean Carlos (Universidad Peruana de Ciencias Aplicadas (UPC), 2016-12-01)
      This Work of Professional Sufficiency (TSP, in Spanish), evaluates the possibility of optimizing the process of assigning human resources, specifically, on the sales force through a dynamic programming model with the Purpose of maximizing the profits of Total Potentials, which is dedicated to providing professional training courses in Peru and Colombia. From the information provided, a matrix database has been generated with relevant variables that do not allow the programming model based on gross profit to be realized. After having the database of the criteria, we proceeded to calculate the initial table with which the dynamic programming was modeled with the backward recursion. Once the model was executed, it was determined that the sales area of Total Potentials have not another method for assigning resources that the management judgment, which does not optimize the company's profits. Therefore, according to the results obtained, the TSP pretends offer a strategy of optimization of sustentation based on a consistent method.
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