Tecnologías de la información para resolver contingencias en la afiliación al régimen subsidiado de salud en Perú: "Resuelve tu afiliación"
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Authors
Villegas-Ortega, JoséLoyola-Martínez, César
Santisteban-Romero, Javier
Manchego-Lombardi, Mónica
Lozada-Urbano, Michelle
Issue Date
2016-09Keywords
Seguro de SaludAccesibilidad a los servicios de salud
Sistemas de información
Cobertura de los servicios de salud
Perú
xmlui.metadata.dc.contributor.email
[email protected]
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Information technologies intended to solve contingencies in the Peruvian subsidized health system affiliation: "Resuelve tu afiliación"Citation
[Information technologies intended to solve contingencies in the Peruvian subsidized health system affiliation: "Resuelve tu afiliación"]., 33 (3):561-566 Rev Peru Med Exp Salud PublicaPublisher
Instituto Nacional de Salud (INS)Journal
Revista peruana de medicina experimental y salud publicaDOI
10.17843/rpmesp.2016.333.2316PubMed ID
27831622Additional Links
http://www.scielosp.org/scielo.php?script=sci_arttext&pid=S1726-46342016000300561&lng=en&nrm=iso&tlng=enAbstract
The National Health Authority (SUSALUD) has developed an online platform, "ReSUelve tu afiliación", with the intent to solve the problems with health service access experienced by Peruvian citizens who hold health insurance policies through institutions that manage health insurance funds (IAFAS). This platform virtually articulates the main IAFAS in Peru, which receives requests from any user requiring an update on his/her affiliation status to be resolved within 24 hours. Nearly 8 months after the implementation of this platform, more than 55 thousand applications have been resolved, thus ensuring timely access to health services under the corresponding user coverage form. As a result, this platform has helped to guarantee citizens' rights to health service access in the face of infringement caused by delays in affiliation processing among the different IAFAS in Peru.Type
info:eu-repo/semantics/articleRights
info:eu-repo/semantics/openAccessLanguage
spaISSN
1726-4642ae974a485f413a2113503eed53cd6c53
10.17843/rpmesp.2016.333.2316
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